Step 1

Dealing with the damage

Flood water is normally contaminated with sewage or other pollutants. It is therefore imperative that appropriate cleaning and sanitisation is carried out prior to any drying out or building work commences. Your initial response is to return to normal as soon as possible; however, should the above not be carried out, it may lead to future dry rot.

Step 2

Why use Property Loss Management?

We make sure the insurance company does not dictate how your home is dealt with. Our specialist team will prepare the claim and oversee the entire project, including supervising the works to your property. We handle all meetings and correspondence, speeding up the process and ensuring that you get exactly what you are entitled to. Our team support and advise you every step of the way, and are always available to answer your questions.

Step 3

What will we do for you?

  • Organise emergency works, including pumping out water, to secure your property and protect it from further damage.
  • Prepare, present and negotiate your whole claim, including issues concerning the building, contents and alternative accommodation.
  • Co-ordinate your insurer and their loss adjusters to make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash. We think outside the box and give you all the options available to you.
  • Identify the full impact of the flooding beyond the visible. Our team are experts at dealing with household flood damage, investigating where the water has come from, the possibility of contamination, and how far it has spread, saving you from potential long-term problems.
  • Help you choose and appoint specialist surveyors and contractors, avoiding the insurance companies’ supply chains, and supervise them through to the conclusion of the project, making sure everything is included and there are no surprises.
  • Arrange appropriate like-for-like alternative accommodation for you and your family.
  • Ensure that disaster cleaning companies have done a safe and thorough job to give you peace of mind when the claim is finished.

Contact us for a free consultation