Other Services

Additional Services

There are many other events that can cause damage to your property.  We also provide services for any loss which has been damaged by Lightning Damage, Impact Damage, Business Interruption or other insured perils.  You will need to submit a claim should any of these causes be covered under you Insurance Policy.

Property Loss Management has the experience and expertise staff to inspect the damage, prepare and submit your claim and guarantee you the maximum entitlement under the terms of your policy.

Please complete our submit a claim form and remember, do not dispose of any items until your Insurer or their representative has inspected them.

Contact us for a free consultation


Escape of Oil

Escape of Oil

Escape of Oil can result in contamination of the subsoil and in turn escape into the subfloor of your property resulting in noxious smells which pose a significant health and safety risk for occupants of the property.

Step 1

The cause and investigation

It is essential that this sort of claim be dealt with professionally as soon as possible in order to prevent any possible liability should the oil escape to neighbouring properties. Reports will be required from bio-remediation experts who will investigate the contamination and recommend the works necessary return the property to normal. Please do not carry out any repairs until such time your insurance company has inspected the property.

Step 2

Why use Property Loss Management?

With our no win no fee and free initial survey, a member of our experienced team can deal with your claim in order to relieve this unnecessary stress

Step 3

What will we do for you?

  • Prepare, present and negotiate your whole claim.
  • Co-ordinate your insurer and their loss adjusters to make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash. We think outside the box and give you all the options available to you.
  • Scrutinise your policy wording, and advise you on any issues relating to compliance with warranties and conditions that may affect liability.
  • Get insurers to accept liability as quickly as possible, so that we can generate immediate interim payments to help you maintain your cash flow.
  • Help you choose and appoint specialist surveyors if external assistance is needed, avoiding the insurance companies’ supply chains, which might not operate in your best interests.

Contact us for a free consultation


Subsidence

Subsidence

Subsidence is the downward movement of the ground supporting the building where the movement is unconnected with the weight of the building. Essentially, the soil beneath the building’s foundations is unstable which results in cracking to the structural walls of the building.

Step 1

The cause and investigation

This is usually caused by an Escape of water from underground services.In order to confirm that the claim will be covered by your insurance company, it is necessary to prove the cause of the cracks. This will require a specialist investigation by a Structural Engineer who will prepare and provide a report. The Engineer will also specify the repairs that he deems necessary such as under-pinning the foundations and repair to the cracks in the affected walls.

Step 2

Why use Property Loss Management?

Property Loss Management can recommend various companies who can carry out this report and prepare the claim to submit to your insurance company. These claims can be slow and tedious as your Insurance Company will most likely appoint their own Engineer to verify or challenge the report prior to admitting liability. With our no win no fee and free initial survey, a member of our experienced team can deal with your claim in order to relieve this unnecessary stress.

Step 3

What will we do for you?

  • Prepare, present and negotiate your whole claim.
  • Co-ordinate your insurer and their loss adjusters to make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash. We think outside the box and give you all the options available to you.
  • Scrutinise your policy wording, and advise you on any issues relating to compliance with warranties and conditions that may affect liability.
  • Get insurers to accept liability as quickly as possible, so that we can generate immediate interim payments to help you maintain your cash flow.
  • Help you choose and appoint specialist surveyors if external assistance is needed, avoiding the insurance companies’ supply chains, which might not operate in your best interests.

Contact us for a free consultation


Storm Damage

Storm Damage Solutions

Storms can wreak havoc on your home, leaving you with the long and often complex task of trying to recoup your losses with your insurers. The Property Loss Management team negotiate with them on your behalf, sending our experts to evaluate the damage, leaving you to concentrate on your family.

Step 1

Dealing with the damage

Storm Damage to your property is unexpected and more often than not requires an emergency repair in order to prevent any further damage.Should water ingress through your slate, tile or sheeted roof, your Insurance company will require a roofers report in order to source the cause of the water ingress. It is at this stage that photographs should be taken prior to any repairs being. The emergency repair may now take place to prevent further damage.These claims are often declined by insurance companies and therefore your best approach is to contract Property Loss Management.

Step 2

Why use Property Loss Management?

Property Loss Management takes control of the situation, making sure you get the best possible treatment from your insurers. Our specialist team prepare the claim and oversee the entire project, including supervising the works to your home and handling all meetings and correspondence. Using our expertise speeds up the claim process and ensures that you get exactly what you are entitled to. We supervise the works to your home to make sure it is finished to the highest quality and ensure that you and your family are appropriately rehoused while they are carried out. Our team is there for you every step of the way, and are always on hand with advice and support, and to answer your questions.

Step 3

What will we do for you?

  • Organise emergency works to secure your property and protect it from further damage.
  • Prepare, present and negotiate your whole claim, including issues regarding building, contents and alternative accommodation.
  • Co-ordinate your insurer and their loss adjusters, and make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash.
  • Identify and address the full impact of the storm. High winds often cause hidden structural problems that need to be dealt with by experts.
  • Our in-house chartered surveyors are experts in managing household storm damage, completing a thorough investigation that will save you from long-term issues that could affect the safety and value of your home in future.
  • Help you avoid the insurance companies’ supply chains when appointing specialist surveyors and contractors. We supervise them through to the conclusion of the project, making sure everything is included and there are no surprises.
  • Discuss options for temporary premises
  • Ensure that disaster cleaning companies have done a safe and thorough job to give you peace of mind when the claim is finished.

Contact us for a free consultation


Theft & Malicious Damage

Theft & Malicious Damage Solutions

Experiencing a break-in or theft can leave you feeling insecure, helpless and frustrated. On top of the emotional impact of the incident, dealing with your insurance company and their adjusters can often be intimidating, making claimants feel like they are being accused or blamed. We handle all meetings and correspondence, speeding up the process and ensuring that you get exactly what you are entitled to. Our team support and advise you every step of the way, and are always available to answer your questions.

Step 1

Dealing with the damage

Theft / Malicious damage to your property is extremely stressful and worrying for many reasons. Whether it be damage to your front door or window, you should contact us immediately in order to arrange with your Insurance Company to get the door / window repaired for security reasons. With our no win no fee and free initial survey, a member of our experienced team can deal with your claim in order to relieve this unnecessary stress. Please call us now or complete our submit a claim from and remember, do not dispose of any items until your Insurer or their representative has inspected them.

Step 2

Why use Property Loss Management?

We take control of the situation, making sure the insurance company offer you inferior replacement goods. The Property Loss Management team will negotiate with them on your behalf, ensuring you get everything that you are entitled to. We make a real difference to the ultimate outcome of your theft insurance claim, so you can get back to normal as quickly as possible.

Step 3

What will we do for you?

  • Discuss emergency works to secure your property.
  • Prepare, present and negotiate your whole claim.
  • Discuss emergency works to secure your property.
  • Prepare, present and negotiate your claim.
  • Co-ordinate your insurer and their loss adjusters, and make sure you get the settlement that you want, whether that’s reinstatement or cash.
  • We will organise engineers or specialists needed for the claim submission on their behalf and if a contractor is required, we can liaise with them also

Contact us for a free consultation


Flood & Water Damage

Flood & Water Damage Solutions

Whether it’s caused by a burst pipe, external source, mould or a sewage problem, a flood in your home can cause long-lasting damage, leaving you with months of clean-up and disruption. The Property Loss Management team negotiate with insurers on your behalf, coordinating cleaning companies, adjusters and contractors so you can get back to normal as soon as possible.

Step 1

Dealing with the damage

Flood water is normally contaminated with sewage or other pollutants. It is therefore imperative that appropriate cleaning and sanitisation is carried out prior to any drying out or building work commences. Your initial response is to return to normal as soon as possible; however, should the above not be carried out, it may lead to future dry rot.

Step 2

Why use Property Loss Management?

We make sure the insurance company does not dictate how your home is dealt with. Our specialist team will prepare the claim and oversee the entire project, including supervising the works to your property. We handle all meetings and correspondence, speeding up the process and ensuring that you get exactly what you are entitled to. Our team support and advise you every step of the way, and are always available to answer your questions.

Step 3

What will we do for you?

  • Organise emergency works, including pumping out water, to secure your property and protect it from further damage.
  • Prepare, present and negotiate your whole claim, including issues concerning the building, contents and alternative accommodation.
  • Co-ordinate your insurer and their loss adjusters to make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash. We think outside the box and give you all the options available to you.
  • Identify the full impact of the flooding beyond the visible. Our team are experts at dealing with household flood damage, investigating where the water has come from, the possibility of contamination, and how far it has spread, saving you from potential long-term problems.
  • Help you choose and appoint specialist surveyors and contractors, avoiding the insurance companies’ supply chains, and supervise them through to the conclusion of the project, making sure everything is included and there are no surprises.
  • Arrange appropriate like-for-like alternative accommodation for you and your family.
  • Ensure that disaster cleaning companies have done a safe and thorough job to give you peace of mind when the claim is finished.

Contact us for a free consultation


Fire & Smoke Damage

Fire & Smoke Damage Solutions

A fire/smoke damage to your business premises can seriously affect your growth and jeopardise your future plans. Employing us takes the stress and the burden out of dealing with your insurance claim and ensures you get the best possible settlement as quickly as possible, enabling you and your staff to concentrate on rebuilding your business. We fully understand how important your business is to you and your staff!

Step 1

What happens when you claim?

Once you have notified your insurers, they will appoint loss adjusters to act on their behalf. The adjusters are appointed as independent, but are acting on the best interests of the insurance company: their aim is to minimise the insurance company’s exposure, and they will dispute liability if they feel you have not adhered to the conditions of your policy. They may argue that you are not adequately insured, drawing on the under-insurance clause to reduce the compensation available.

Step 2

Why use Property Loss Management?

Unlike other parties involved in the claim, we operate solely in your interest, making sure you’re in charge of the way your business is dealt with. We draw on the unparalleled experience of our in-house team, who specialise in dealing with commercial fire damage, to address every aspect of your claim, from investigating the state of the building to discussing repairs. Our loss assessors handle your material losses, including stock and contents, while our surveyors quantify damage to the building. Our accountants bring their expertise to your business interruption claim, making a real difference to your outcome.

Step 3

What will we do for you?

  • Discuss emergency works to secure your property and protect it from further damage.
  • Prepare, present and negotiate your whole claim, including all issues concerning the building, contents and business interruption.
  • Co-ordinate your insurer and their loss adjusters to make sure you get the settlement that you are entitled to, whether that’s reinstatement or cash. We think outside the box and give you all the options available to you.
  • Scrutinise your policy wording, and advise you on any issues relating to compliance with warranties and conditions that may affect liability.
  • Get insurers to accept liability as quickly as possible, so that we can generate immediate interim payments to help you maintain your cash flow.
  • Make sure you get the most out of your business interruption cover, by advising on items that adjusters might not point out, such as retrospective discounting and promotional activity.
  • Demonstrate the economic validity of ‘increased costs of working’ coverage.
  • Identify the full extent of the damage, including that beyond the visible part. The effects of heat, smoke and water are often worse than those caused by flames, leaving you with long term problems if not treated correctly.
  • Help you choose and appoint specialist surveyors if external assistance is needed, avoiding the insurance companies’ supply chains, which might not operate in your best interests.
  • Ensure those disaster cleaning companies do a safe and thorough job to give you peace of mind when the claim is finished.

Contact us for a free consultation