Frequently asked questions.

Why should I use a Loss Assessor?

Your Insurance Company will appoint a Loss Adjuster to deal the claim on their behalf and you, the Policyholder, need a professional to deal with the claim on your behalf to ensure your client receives the full entitlement under the terms of you or your Clients Insurance Policy.

What is a Loss Assessor?

A Loss Assessor is a professional with the detailed knowledge required to deal with an Insurance claim and will act on the Policyholder’s behalf to guarantee a successful outcome.

The Loss Assessor will inspect, compile and submit the necessary paperwork to your Insurance Company or their appointed Loss Adjuster and negotiate the claim ensuring that you or your client receives the full entitlement under the terms of your Insurance Policy.

The Loss Assessor removes the stress and responsibility away from you or your client during this distressing time.

What is a Loss Adjuster?

A Loss Adjuster is the professional employed by the Insurance Company to deal with the claim on their behalf. They ensure that the conditions of the Insurance Policy are met and assess the level of insurance covered by the Insurance Policy.

They will inspect you or your Clients claims and once you or your Clients submit a claim, they will adjust this claim in order to minimise the outlay for their client, the Insurance Company.

What should I do in the event of damage to my property?

Report the loss to your Insurance Company or Broker as soon as possible and advise them that you are engaging the services of a Loss Assessor.

With our no-win, no-fee and free initial survey, a member of our experienced team can handle your claim to relieve this unnecessary stress. Please call us now or complete our submit a claim form. Remember, do not dispose of any items until your Insurer or their representative has inspected them.

How long does it take to receive payment?

Generally, Insurance Companies will issue payments within 14 days after settlement is agreed on your behalf by Property Loss Management.

Please call us now or complete our submit a claim form and remember, do not dispose of any items until your Insurer or their representative has inspected them.

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